emergency or after hours

What to do if you need urgent assistance

For out of hours claims, please call your insurer directly :

If you do not know who your insurer is, please submit the claims notification form below and we will action this as soon as possible on the next business day.

If you need an emergency tow, go ahead and arrange this. Just save the receipt and your insurer will settle reimbursement at reasonable cost as part of your accepted claim.

make a claim online

Transport Claim Notification Form

Understanding Transport and Motor Insurance

Transport and motor insurance is designed to protect vehicle owners from financial losses resulting from accidents, theft, or damage. It encompasses various types of coverage, including third-party liability, comprehensive, and collision insurance, each tailored to meet specific needs and circumstances.

For instance, comprehensive insurance covers damages to your vehicle as well as third-party damages, while third-party liability insurance only covers damages you cause to others. Understanding these distinctions can help clients choose the right policy to ensure they are adequately protected on the road.

How to File a Claim with Ryno Insurance

Filing a claim with Ryno Insurance is a straightforward process designed to assist policyholders in times of need. Clients can initiate a claim by contacting the claims department directly or by submitting the claims notification form available on the website, ensuring a prompt response to their situation.

Once the claim is filed, Ryno Insurance will guide clients through the necessary steps, including documentation requirements and timelines for processing. This support helps to alleviate stress during challenging times and ensures that clients receive the assistance they deserve as quickly as possible.

Emergency Towing Procedures

In the event of a breakdown or accident, knowing the emergency towing procedures is crucial for ensuring safety and minimizing further damage. Ryno Insurance provides clear guidelines on how to arrange for towing services, which can be done through their emergency contact numbers.

Clients are advised to keep their policy details handy and to contact the designated towing service directly. This proactive approach helps to streamline the process and ensures that assistance is dispatched immediately, allowing clients to focus on their safety and recovery.

Frequently Asked Questions about Claims

The Frequently Asked Questions (FAQ) section addresses common inquiries regarding the claims process, coverage options, and policy details. This resource is invaluable for clients seeking quick answers without needing to contact customer service directly.

Topics covered in the FAQ include how to check the status of a claim, what documentation is needed to support a claim, and tips for avoiding common pitfalls during the claims process. By providing this information, Ryno Insurance empowers clients to navigate their insurance needs more effectively.